Shipping policy
TERMS OF SALE ON MULTI POWER IMPORTS E-STORE
ORDERING PRODUCTS
After selecting the Products, proceed to the Checkout. You will be guided
through the checkout process by a series of instructions on the e-Store.
Whilst MPI will try to supply all ordered Products, note that MPI is free to
refuse Your order for any reason, including where Products are no longer
available. In placing the order, You will be required to provide information relating to You and Your order, including contact details, delivery address and information relating to the selected payment method (e.g. credit card number). You will also be required to choose your preferred MPI authorised dealer from a list to collect the Product(s) and for warranty repairs.
You will receive an email confirming the details of Your order and providing you with an order number.
If a Product that You have ordered is no longer in stock MPI will contact You
so that You can either cancel the order or, where the Product is expected to
come back in stock or maintain Your order.
Once Your order has been processed and accepted by MPI and Your Product is ready to be shipped,and payment has been received in full , MPI will send you a notice of dispatch by email, text or phone call.
SHIPPING AND DELIVERY
MPI will arrange for delivery of the Products to You using the delivery option
selected by You in the checkout process. Where applicable MPI will deliver
the Products to the Dealer You selected. You will be contacted when the Product(s) have been inspected and assembled by the Dealer, and are ready
for collection.
Please note that with some of the MPI products , the Dealer will open the
sealed box and inspect and assemble the Products to ensure it is correctly
assembled so that You will be able to safely use the Products. The Dealer
will also provide you with instructions for safe use of the Product(s)
these must be followed at all times to ensure Your safety and the safety
of those around You.
Shipping and delivery dates are estimates only and cannot be guaranteed. Products generally be delivered to the selected Dealer within 3 - 5 working
days. If delivery will be delayed for any reason, MPI will to let You know using the contact information you provided.
The delivery will be considered completed when MPI delivers the Products to the selected Dealer.
INSPECTION, INSTALLATION AND USE
When you collect the Product from the Dealer you must inspect the Products as to verify that it is exactly what you ordered and to ensure that there is no damage or obvious defects. The Dealer will require you to sign a document to acknowledge receipt of the Products in good order.
You are responsible for the proper installation and use of the Products that you have purchased on the e-Store. For proper guidance, always read any
instructions on the package for the Products and the relevant MPI
user/product manual and installation guide to. You should speak to the Dealer for more information about the safe use or installation of the Product.
WARRANTIES
Most Products purchased on the e-store carry a 12 month manufacturer’s
warranty in accordance with the terms and conditions of the warranty card. You will receive the warranty with the Product accordingly.
LIMITATION OF LIABILITY; FORCE MAJEURE
To the extent permitted by law, Multi Power Imports total liability under these terms in relation to an individual purchase order will be limited to the price you have paid to Multi Power Imports in respect of that order. Multi Power Imports has no liability for indirect, special, incidental or consequential damages under these Terms.